Professional Experience

have been troubleshooting and repairing personal computers, software, and networks since 1998. My credentials and experience include the following:
  • A+ Certification as a Microcomputer Support Technician from CompTIA
  • 40 hours at San Antonio College studying Network Administration
  • Two years with Dell Computer Corporation, providing technical support for government, educational, and corporate customers
  • Fifteen years with Austin Community College, maintaining over 100 desktop computers & servers